Director of Sales

Director of Sales

At MBK Senior Living, we’re committed to putting people first – our residentsandteam members. Exceeding expectations and enriching lives drives our day-to‑day. And it’s all powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It’s more than a mantra. It’s part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others!

Whether you’re looking for a flexible, part-time job or the pathway to a lasting career, you’ll find it here at MBK Senior Living–and a whole lot more! When you join the MBK Senior Living team, you’ll enjoy:

• Impacting lives and building lasting relationships
• Executing exceptional signature programs in dining, fitness, wellness, and care
• A supportive community team that encourages personal and professional growth and celebrates your success
• A fun‑filled, energetic environment that’s centered in hospitality and high-quality service
• Competitive salaries
• Professional development, training, and personal coaching through our Mentor, Buddy, and Executive Director in Training Programs
• Education loan assistance & scholarships
• Financial and legal services
• Team Member discounts
• Health and Wellness resources

• Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%
• Childcare and eldercare assistance
• Flexible spending accounts

If you’re looking for a place where you can make an impact, find purpose and joy, and receive the training, tools, and support to reach your career goals – look no further, apply today!

We are hiring a Director of Sales for our beautiful community, The Charleston at Cedar Hills in Cedar Hills, UT!

Pay: $28 - $32/hr + Commission

Schedule:

Monday - Friday 9 a.m.

- 5 p.m.

The Director of Sales embodies Yoi Shigoto, "the good work," by driving the sales efforts and outcomes of the senior living community, which includes managing inquiries, tours, professional referral development, first impressions, and understanding market trends and updates. The Director of Sales position is incredibly important for setting the stage of MBK Senior Living as the senior living provider of choice from the very first initial contact.

• Responsible for community’s sales efforts and outcomes, while maintaining budgeted occupancy by driving qualified inquiries, tours, professional referrals (85%)
• Responds to new inquiries from multiple channels and enters all completed sales activities and detailed notes within the CRM in real‑time
• Utilizes specific follow‑up plans to achieve desired communication levels with new inquiries
• Maintains thorough database management within the CRM in real‑time, with mantra "if it’s not in the database, it didn’t happen."
• Serves as the primary point of contact for prospects/families or referral agencies until the move‑in process begins
• Assists with training the community team in first‑impression calls and effective tours with prospects and professionals
• Works closely with the Executive Director to ensure all community team members understand that sales is everyone’s responsibility
• Conducts daily community walk‑through and ensures the community is ready for guests, especially prospects and professionals
• Identifies, establishes and maintains positive relationships with industry influencers and key community and strategic partners to assure ongoing referrals and continued opportunities to promote the community and attract residents through outreach efforts
• Builds and maintains relationships with professional referrals and maintains outreach efforts weekly (7‑10 face‑to‑face interactions)
• Creates, updates and manages quarterly Sales and Marketing Plan with the Executive Director to generate new leads, advance current leads, and close sales
• Develops understanding of annual operating budgets, revenue generation and value pricing
• Evaluates current market research to understand trends and competition, and adjusts marketing strategy accordingly
• Provides concierge team members with relevant information regarding upcoming prospect and professional tours
• Maintains up‑to‑date CRM with contact information, detailed notes,…