Automotive Service Advisor

Company Overview

At Tire Pros we value each employee and encourage growth. We provide friendly work environment along with competitive compensation, and top-tier benefits. Start your exciting new career with a strong and stable company.

Job Summary

Advise and consult customers on vehicle service needs. Create repair orders for customers and communicate with the service department.

Responsibilities

• Promptly meets and greets customers
• Determines the nature of customer problems
• Creates Repair Order detailing service to be performed
• Obtains customer approval for service before delivering order to service personnel
• Reviews completed repairs or services performed with customers and collects payment
• Performs daily cash/sales procedures at close of business day
• Complies with Company Quality Control Program, Company Safety Policy, OSHA and EPA regulations

Desired Qualifications

• Knowledge of computerized sales and marketing software
• Knowledge of auto/truck Repairs, tire, lube and maintenance issues
• Experience using Ro Writer, Activant, All-Data and vehicle service manuals to research and determine the resolution of malfunctions
• Preferred Experience:
  • 2+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance
• 3+ years experience as a Service Advisor in an auto repair store, auto dealership or comparable professional environment.
• Experience as a vehicle mechanic or lubrication technician

Benefits and Perks

• Excellent Training and Development
• Competitive Compensation
• Friendly Work Environment
• Up to 1 week paid time off first year 2 weeks paid time off 2nd year

Compensation: $50,000.00 - $60,000.00 per year

Tire Pros is the nation's largest network with 600+ independent shops coast-to-coast, providing our customers with reliable automotive products and services for generations.

We’ve built trust with our customers through our network independent and passionate dealers, each one as different as the communities they serve. Our teams make certain the vehicles they work on, keeps the promise of dependability. Whether it's a four-wheel-drive system, transmission, brakes, exhaust, heating, and air conditioning repair, our service will always be straightforward. We build relationships for the long haul.

Today, we are looking for individuals who share this same level of commitment and passion for giving customers top-quality service, who will go above and beyond to meet the customer's needs.

We strive to make Tire Pros not just a good place to work but an excellent place to work. We value our employees and have built a culture centered on their development and career growth. Investing in retaining the highest‑caliber staff by providing a fun and friendly work environment along with excellent training, competitive compensation, and top‑tier benefits.
Apply now to start your exciting new career!

Excellent Training and Development

Competitive Compensation

Friendly Work Environment

Great place to work, friendly knowledgeable staff. Clean shop with even cleaner restrooms. Up to date service equipment and knowledgeable tire salesmen. Clean uniforms and tools are provided.