Front Office Admin

Front Office Admin

Beacon Behavioral Hospital is seeking a Front Office Administrator to manage front desk operations, ensuring efficient patient scheduling, communication handling, and accurate record‑keeping while fostering a welcoming environment.

• Supervise and train front desk staff to ensure high-quality service and adherence to protocols.
• Manage patient scheduling, including appointments, cancellations, and follow‑ups.
• Handle incoming communications, including phone calls and emails, directing inquiries to appropriate personnel.
• Maintain accurate patient records and ensure compliance with privacy regulations.
• Collaborate with other departments to streamline operations and improve patient flow.

• High school diploma or equivalent; associate's or bachelor's degree in healthcare administration or related field preferred.
• Proven experience in an administrative role, preferably in a healthcare setting.
• Strong organizational skills and attention to detail.

• Experience with electronic health record (EHR) systems.
• Previous supervisory experience in a healthcare environment.
• Certification in medical office administration or related field.

Strong communication abilities, organizational skills, leadership, familiarity with healthcare regulations and EHR systems.

Mid‑Senior level

Full‑time

Other

Cedar Park, TX