Community Association Manager

Overview

We are seeking a Portfolio Manager to oversee operations in HOA communities. This role involves managing capital initiatives, maintaining financial acumen, and acting as the primary liaison between the board of directors, homeowners, and committees.

• Manage all aspects of community operations, including maintenance of common areas, coordination with contractors, and emergency response handling.
• Regularly attend and facilitate Board and Annual Meetings.
• Address resident inquiries and concerns promptly via phone, email, and formal correspondence.
• Serve as the liaison for residents, HOA Board Members, committees, and contractors.
• Ensure all community operations comply with relevant government regulations, such as health, safety codes, and permitting.
• Manage insurance claims and provide turnkey solutions.
• Stay updated with changes in association law and relevant legislation.
• Supervise staff, manage payroll when applicable, and oversee the work environment.
• Handle financial tasks such as processing invoices, reconciling accounts, and presenting monthly financial reports to the board of directors and homeowners.
• Develop and present the annual budget to stakeholders.
• Prepare monthly board packets, organize and conduct board meetings.
• Perform onsite inspections to document violations, ensure compliance with deed restrictions, and enforce regulations as necessary.

• In-depth knowledge of multi-family residential communities and homeowner associations.
• Experience with construction, repairs, and maintenance of building structures, including roofs and foundations.
• Proven project management skills, including contract review, implementation, coordination with homeowners, and scheduling.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

• A background in property management, specifically within multi-family residential settings.
• Strong organizational and leadership skills.
• Excellent communication and interpersonal abilities.

• Base compensation + 25% of the total management fees for the portfolio you manage for every association above 10 communities