Field Service Scheduler Lead – North America

A leading packaging manufacturer in Cedar Rapids, Iowa, is seeking a Service Coordinator to schedule and coordinate the activities of over 35 service technicians. The position requires strong communication skills and the ability to manage customer requests effectively. Candidates should have at least 5 years of customer service experience and proficiency in Microsoft Office. This role is integral to maintaining customer satisfaction and requires the ability to handle emergencies and service requests efficiently.
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