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Member & Provider Support Specialist

Job in Cedar Rapids, Linn County, Iowa, 52404, USA
Listing for: Molina Healthcare
Full Time position
Listed on 2026-10-12
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 21000 - 33000 USD Yearly USD 21000.00 33000.00 YEAR
Job Description & How to Apply Below

Molina Healthcare in Cedar Rapids, IA is seeking an entry-level Customer Service Associate to provide frontline support to Molina members and providers. You will handle inquiries across phone, chat, and email, document details accurately, and help resolve issues with empathy and professionalism.

Responsibilities include meeting quality metrics, collaborating with internal teams, and ensuring timely follow-up on member eligibility, benefits, and claims status.

This is an excellent opening to take on the Member & Provider Support Specialist role at Molina Healthcare.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Member & Provider Support Specialist role in the description above.

We appreciate your interest in this position.

Join Molina Healthcare and contribute to our ongoing work.

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