Account Support Advisor — Hybrid, Customer Care & Collections
Listed on 2026-10-15
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, HelpDesk/Support, Account Manager
Great America is seeking an Account Support Advisor in a hybrid role to handle inbound customer inquiries, payments, and account terms. You will deliver professional written and verbal communication, support collections, and maintain strong customer relations while adhering to company standards.
You will collaborate with cross-functional teams, resolve issues promptly, and contribute to achieving team goals. The role emphasizes detail orientation, multi-tasking, and a customer-first mindset.
We are looking to fill the Account Support Advisor I — Hybrid, Customer Care & Collections position at Great America in Cedar Rapids, IA, United States.
Learn more about the Account Support Advisor I — Hybrid, Customer Care & Collections role in the description above.
We appreciate your interest in this position.
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