Member Resolution & Retention Specialist
Listed on 2026-10-20
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
AHS American Home Shield Corp in Des Moines, IA, is seeking a Customer Service professional to respond to escalated issues, handle cancellations, and retain customers by offering solutions and benefits. You will communicate product value and align with marketing offers while maintaining retention metrics.
The role requires strong communication, conflict resolution, and organizational skills, plus knowledge of contracts and policies. A supportive benefits package is provided.
We would love to welcome a new Member Resolution & Retention Specialist to our team in Des Moines, IA, United States.
This opportunity is part of our work in Sales.
The advertised compensation is 18.900 - 26.918.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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