Hybrid Customer Care Pro: AI-Savvy & Multi-Channel
Listed on 2026-11-04
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Customer Service/HelpDesk
Customer Service Rep
Wix Cedar Rapids is seeking a Customer Care Expert to guide users, resolve issues, and promote Wix tools across phone, chat, and email. You’ll maintain expert knowledge of Wix products, collaborate with product teams, and onboard users to relevant services in a hybrid in-person role.
You’ll work in a fast-paced environment, handling high volumes with empathy, documenting interactions in real time, and driving satisfaction while meeting KPIs and security standards.
This position is for the Hybrid Customer Care Pro: AI-Savvy & Multi-Channel role at Wix.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Hybrid Customer Care Pro: AI-Savvy & Multi-Channel role at Wix, based in Cedar Rapids, IA, United States.
We are looking to fill the Hybrid Customer Care Pro: AI-Savvy & Multi-Channel position at Wix in Cedar Rapids, IA, United States.
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