Manager, Facilities Operations Engineer

ESSENTIAL DUTIES AND RESPONSIBILITIES - Other duties may be assigned.

• Provide technical support to all aspects of data center operations including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs.
• Provide Operations input for QTS standards and infrastructure solutions (in conjunction with other QTS departments).
• Assist in all site construction activity and installations, in coordination with QTS project departments, external construction resources, to ensure system design, installation and testing adhere to operational standards. Witness testing of all equipment during commissioning and validate sequence of operations and receipt of all operational documentation.
• Support for customer solutions, in coordination with Sales Engineering, Design & Construction and Colocation Operations to coordinate technical solutions and drawings for customer move-ins and turn-ups, including deployments and power circuit installations.
• Implement standard procedures and provide technical support for all sites for continuous improvement and root-cause problem solving efforts.
• Assist site engineering/management with compliance with local health & safety (i.e. OSHA) standards and national electrical and building codes.
• Interfaces with vendors, QTS Engineering, QTS Development and peer operations organizations.
• Coordinate and work with all QTS site teams on standard operating procedures (SOP), method of procedures (MOP), and emergency response procedures (ERP) established for the critical environments, as well as the formal change management process.
• Responsible for program management and oversight for execution of preventive maintenance and reporting for all sites.
• Provide coaching, mentoring and technical support to Critical Environment Engineers.

• Bachelor of Science degree in Electrical or Mechanical Engineering or similar HVAC or critical power certifications OR equivalent professional experience in lieu of degree
• Three or more years of direct experience with engineering related activities in a technical or critical environment (data center, nuclear power, hospital, pharmaceutical, semiconductor, industrial/commercial field engineering)

• Five or more years of direct experience with engineering related activities in a technical or critical environment (data center, nuclear power, hospital, pharmaceutical, semiconductor, industrial/commercial field engineering)
• Three or more years of data center specific experience.
• Two or more years of management/supervisory experience overseeing engineering or critical operations managers.

• Must be fluent with and possess an excellent working knowledge of Data Center Critical Environments
• Ability to develop solutions and create technical strategic and tactical plans on complex projects
• Ability and willingness to think outside of the box to find creative and innovative solutions to improve quality / reliability and continuously drive down operating costs
• Advanced understanding of both mechanical and electrical equipment, systems and design related to data centers. (Including but not limited to: uninterruptable power sources, diesel generators, electrical switch gear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers (air-cooled and water-cooled), pumps, cooling towers, heat exchangers, CRAHs, air economizers.)
• Extensive knowledge of electricity and medium / low voltage electrical distribution systems.
• Extensive experience with emergency backup systems (generators, UPS, battery backup).
• Knowledge and experience with preventative maintenance and work order software systems.

• Roth and Traditional 401(k) matching contributions with immediate vesting
• Every employee is bonus or commission eligible
• Generous PTO, Paid Volunteer Days Plus Floating Holidays
• Stock Purchase Plan (SPP)
• 11 paid Holidays Annually/Holiday compensation when worked
• Pet and Legal Insurance
• Q-Rest Sabbatical Program
• Q-Anniversary Service Award Program
• Parental Leave for primary and secondary caregivers
• Military Benefits Package
• QTS Charitable Matching Gift Program
• QTS Scholarship for Employee Dependents
• QTS Crisis Fund
• Wellness Program
• Tuition Reimbursement Program

Salary Range: 120,

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.

We prohibit retaliation…