Director of People & Culture

Description Position Summary

The Director of People and Culture is the organizational leader responsible for stewarding Waypoint’s culture, people strategy, and human resources compliance in alignment with the agency’s mission, values, and strategic goals. This role drives the development of a positive, healthy, and high-performing workplace by strengthening employee engagement, professional growth, and organizational accountability. The Director of People and Culture partners closely with senior leadership and department leaders to ensure staff are supported, connected, compliant, and equipped to thrive.

Key Responsibilities Organizational Culture & People Strategy

• Lead and implement a comprehensive people and culture strategy that fosters morale, collaboration, engagement, and appreciation across the organization.
• Serve as a strategic, well-connected leader with a deep understanding of all departments, roles, and operational realities.
• Ensure people practices and workplace culture are aligned with Waypoint’s mission, values, and strategic plan.

Talent Development, Onboarding & Staff Support

• Design and deliver a comprehensive onboarding experience that ensures staff understand their roles, responsibilities, organizational structure, and Waypoint’s culture from day one.
• Provide coaching, training, and professional development opportunities to support staff success, growth, and leadership development.
• Serve as a trusted resource for staff, demonstrating sound judgment, discretion, and resilience in navigating complex people-related situations.

Human Resources Leadership & Compliance

• Maintain strong knowledge of HR policies, procedures, compliance requirements, risk management, and employee benefits.
• Ensure compliance with employment laws, regulations, and best practices while supporting staff well-being and retention.
• Identify and mitigate people-related risks while fostering a supportive and healthy work environment.

Leadership Collaboration & Strategic Alignment

• Serve as a key member of the leadership team, collaborating on agency-wide planning, culture building, and implementation of strategic priorities.
• Partner closely with Senior Leadership and department leaders as a thought partner on organizational development, workforce planning, and change management.
• Foster strong cross-departmental communication and alignment to support organizational effectiveness and cohesion.

Core Competencies People & Culture Leadership

Leads with empathy and strategic focus to foster a healthy workplace.

Trauma-Informed HR Practices

Supports staff well-being, resilience, and engagement through policies, coaching, and reflective practices.

Strategic Thinking

Aligns people strategies, HR initiatives, and professional development programs with organizational vision and long-term goals.

Collaborative Leadership

Strengthens cross-departmental coordination, communication, and teamwork to build alignment and shared accountability.

Values

Demonstrate Waypoint’s core values every day you are at work: have compassion, instill ownership, empower people, and embrace diversity.

Dependability

Show up to work on time, every time. Keep your commitments. Take responsibility for your own actions. Understand implications of your decisions.

Communication

Demonstrate the ability to treat others with respect and consideration when working with a variety of personalities and leadership styles. Listen and seek clarifications. Communicate internally and externally in a positive tone.

Professionalism

Take pride in how you present yourself. Motivate yourself to bring your best every day. Develop strategies to achieve organization goals.

Adaptability

Be able to multitask in a changing and evolving work environment to best fit the situation. Demonstrate support for innovation needed to improve the organization's effectiveness.

BENEFITS

• 12 Paid Holidays
• 10 Days PTO first year of employment
• $25K Life Insurance paid in full by Waypoint
• $405/month towards Waypoint’s medical insurance through Wellmark
• Short-Term Disability
• Dental & Vision Insurance
• FSA & HSA
• 401K + match
• EAP

Requirements Required

• 7+ years of progressive experience in human resources, people operations, or…