On-Call IT Field Technician - Cedar Rapids, IA

On-Call IT Field Technician - Cedar Rapids, IA - Hiring NOW

We are hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.

This is an on-call, 1099 independent contractor role with no guaranteed hours. You’ll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.

• Location: Multiple U.S. Cities (Local, Onsite Support)
• Job Type: Independent Contractor (1099)
• Pay: $40-$45/hour (on-site) + mileage reimbursement over 20 miles one way
• Schedule: Flexible — You accept jobs based on your availability

• Diagnose and repair hardware/software issues on Windows and macOS systems
• Resolve boot errors, OS issues, and login problems
• Set up or troubleshoot Wi-Fi and wired internet connections
• Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
• Configure or connect printers and scanners (Canon, HP, Brother, etc.)
• Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
• Perform general maintenance on multifunction printers (MFPs)
• Reinstall operating systems using bootable USBs or recovery media
• Install remote tools or shortcuts as requested
• Communicate clearly with customers and provide basic post-service support
• Document service visits and escalate complex issues as needed

• 2+ years of field IT support experience, including computer and printer work
• Familiarity with Canon, HP, and other common printer brands
• Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
• Experience with both Windows (10/11) and macOS troubleshooting
• Must have personal tools (bootable USB, screwdriver set, etc.)
• Reliable vehicle and valid driver's license
• Smartphone with camera and data for documentation and communication
• Ability to work independently and maintain a professional demeanor

• $40-$45 per hour for on-site time
• Mileage reimbursement for travel over 20 miles (one way)
• Flexible scheduling — accept only the jobs that match your route and availability
• National brand recognition and continuous job offers
• Dispatch and tech support team available to assist remotely

• Intro Call - A recruiter will contact you for a quick chat
• Onboarding - Complete paperwork and tax forms electronically
• Background Check - Mandatory before activation
• Set Your Availability - You enter your availability in our tech portal
• Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills

Join our technician network if you are a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule.