System Engineer; Hybrid

Overview

Description
:
System Engineer

BUSINESS UNIT: Shared Services

FUNCTION: Internal Technology Group

REPORT TO: Director of Technology

CLASSIFICATION: Exempt

LOCATION: Cedar Rapids, IA

EDUCATION: Bachelors Degree in Engineering, Information Technology or related field

EXPERIENCE: 5+ years of relevant experience

Who We Are Looking For

CCR Technologies builds and delivers innovative technology solutions and products for partners local and across the globe. Our ideal candidate thrives in an innovative and agile environment, is a go-getter who works collaboratively and partners across teams to plan, implement and support our technology by developing strong relationships. This role will play a pivotal part in supporting infrastructure related to the implementation of the cybersecurity initiatives.

Additionally, this role will partner with teams across the organization to implement systems to ensure the cybersecurity policies are met to a level that will continue to maintain the SOC2 compliance.

What You’ll Accomplish and Experience

• Implement best practices for cybersecurity, compliance, and disaster recovery to safeguard sensitive data and ensure business continuity
• Regularly review information security platforms and respond to security incidents
• Implement and manage security protocols, firewalls, and access controls.
• Document cybersecurity controls, system configurations, processes, procedures, and assist with compliance efforts

• Integrate network equipment, endpoints, servers, and IOC devices in the various network and element management platforms
• Monitor system performance, security, and availability to ensure high uptime and reliability
• Troubleshoot system failures, perform root cause analysis, and implement corrective actions
• Provide technical support and guidance to internal teams and end-users
• Perform updates and patch management for all devices in the network

• Develop and implement Infrastructure as Code (IaC) tools to automate deployments and reduce manual work
• Utilize all tools available to write and maintain scripts (Python, Bash, Power Shell) to improve system efficiency and consistency

• Manage and support laptops desktops, and mobile devices across their lifecycle
• Utilize endpoint management tools for updates, security compliance, and inventory tracking
• Ensure device security hardening

• Deploy and support Windows and Linux platforms in physical and virtual environments
• Manage server infrastructure through patches, upgrades, and the various tools identifying security vulnerabilities and performance issues
• Manage various virtualization technologies for server implementation (VMware, XCP-ng, Xen Server, Harvester)

• Collaborate with cross-functional teams to deploy new software, applications, and updates
• Assist with root cause analysis and long-term corrective actions for system failures
• Maintain accurate documentation, configurations, changes, and procedures
• Stay up to date with emerging technologies and industry trends, evaluating their potential impact on our infrastructure and recommending strategic enhancements
• Required to be point of escalation for infrastructure items, this may include nights, weekends and holidays
• Respond to telephone calls, emails and tickets with professionalism and courtesy within established response guidelines
• Responsible for entering time and expenses in CCR systems as it occurs and submitting them for approval by the designated deadline
• Manage performance to achieve expected results
• Exemplify and promote CCR values
• Must be able to perform role while following client guidelines for access and safety protocols at client job sites
• Perform other duties as assigned

• Proficiency in infrastructure as code (IaC) tools such as Terraform, Ansible, or Puppet
• Knowledge/Experience with Linux Operating Systems (Ubuntu, Red Hat)
• Knowledge/Experience with Windows Operating Systems
• Knowledge/Experience with SQL databases (MS SQL, Maria
  
  DB, Postgre
  
  SQL)
• Familiarity with networking & server virtualization technologies (e.g., XCP-ng, VMware, Xen Server, Harvester)
• Understanding of cloud computing platforms (e.g., AWS, Azure, GCP) and container orchestration technologies (e.g., Kubernetes, Docker Swarm)
• Strong knowledge of networking concepts, including TCP/IP, DNS, VPNs, and firewalls
• Familiarity with monitoring and management tools (e.g., N-central, Nagios, Zabbix, Solar Winds)
• Proficiency in scripting languages (e.g., Python, Bash, Power Shell)
• Excellent troubleshooting skills with the ability to analyze complex systems and implement effective solutions
• Ability to work in a fast-paced environment
• Strong communication skills with the ability to collaborate effectively with cross-functional teams
• Certifications such as AWS Certified Solutions Architect, Certified Kubernetes Administrator (CKA), or Certified Information Systems Security Professional (CISSP) are a plus

CCR is a…