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Director of IT: Cloud UC​/CCaaS, AI & Digital Identity

Job in Cedar Rapids, Linn County, Iowa, 52404, USA
Listing for: Molina Healthcare
Full Time position
Listed on 2026-01-06
Job specializations:
  • IT/Tech
    IT Consultant, IT Project Manager
Job Description & How to Apply Below
A healthcare organization seeks a Director of IT (Telecom) to lead enterprise communication and digital engagement. This role involves overseeing cloud technologies for voice, video, and messaging, advancing AI-driven contact center capabilities, and managing teams to ensure seamless interactions for members and providers. Responsibilities include strategic leadership, budget management, and enhancing member satisfaction through innovative solutions. The ideal candidate has extensive experience in large-scale UCaaS environments and strong knowledge of healthcare engagement models.
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