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Service Catalog & ITSM Leader

Job in Cedar Rapids, Linn County, Iowa, 52404, USA
Listing for: Collins Aerospace
Full Time position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 108000 - 205000 USD Yearly USD 108000.00 205000.00 YEAR

Job Description & How to Apply Below

Collins Aerospace seeks a Service Request Catalog Lead to design and govern the ITSM catalog within ITIL aligned processes. The role collaborates with RTX Service Now teams and DT stakeholders to refine requirements, develop catalog items, and coordinate testing and releases.

You will also support ITSM operations, backlogs, training, and performance monitoring while driving continuous improvement across the catalog ecosystem.

This posting is for the Service Catalog & ITSM Leader role at Collins Aerospace, based in Cedar Rapids, IA, United States.

The Service Catalog & ITSM Leader role at Collins Aerospace is now open for applications in Cedar Rapids, IA, United States.

Join us at Collins Aerospace as our next Service Catalog & ITSM Leader in Cedar Rapids, IA, United States.

We are currently recruiting a Service Catalog & ITSM Leader for our team in Cedar Rapids, IA, United States.

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