Senior Analyst; Hybrid

United States of America

US-IA-CEDAR RAPIDS-112 ~ 400 Collins Rd NE ~ BLDG 112

Hybrid

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

None/Not Required

Not Required

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.

• You will work with one or more of the following technologies:
  
  Servers, Clients, Networking, Firewalls
• You will regularly work with other members of the organization as part of a cross functional team
• You will build strong relationships with customers and peers.
• You will assist in driving escalations to resolution.
• You will participate in improvement of internal processes (LEAN/ACE/CORE)
• You will use your technical knowledge and experience to facilitate resolution of service request and restoration tickets.
• You will assist with the implementation of technical solutions to support the projects you are assigned.
• Provide support for the Tier1 and Tier2 infrastructure teams.

• You will foster relationships with your DT peers across the domestic US.
• You will learn how to communicate effectively to Engineering leadership.
• You will learn how to provide ROI based on project performance.
• You will learn how to apply your knowledge and personal skills to shape projects that have a loose set of requirements.

• Typically requires a University Degree and minimum 2 years of prior relevant experience or an Advanced Degree.
• U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
• Experience supporting technology in a professional environment
• Desktop Support, Server Administration
• Linux Systems Support is preferred
• Networking (important)
• Compliance frameworks (NIST 800-53)
• Qualifications We Prefer
• Technology certifications (Systems Administration, Cloud, etc.)
• Security certifications (Sec+, CISSP, etc.)
• Govt. Security Clearance (Collateral / Secret)

Some of our competitive benefits packages include:

• Medical, dental, and vision insurance.
• Three weeks of vacation for newly hired employees.
• Generous 401(k) plan that includes employer matching funds and separate. employer retirement contribution, including a Lifetime Income Strategy option.
• Tuition reimbursement program.
• Student Loan Repayment Program.
• Life insurance and disability coverage.
• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance,critical illness insurance, group legal,  protection.
• Birth, adoption, parental leave benefits.
• Ovia Health, fertility, and family planning.
• Adoption Assistance.
• Autism Benefit.
• Employee Assistance Plan, including up to 10 free counseling sessions.
• Healthy You Incentives, wellness rewards program.
• Doctor on Demand, virtual doctor visits.
• Bright Horizons, child, and elder care services.
• Teladoc Medical Experts, second opinion program.
• And more!