KidStrong General Manager Cedar Rapids

Kid Strong General Manager - Cedar Rapids

Kidstrong is coming to Cedar Rapids! We are looking for an engaging, high-energy General Manager to drive membership sales efforts and community outreach and foster a culture of learning and development for the coaches and the families that attend the center. This person must have the ability to multi-task, manage client and staff concerns and be a self-starter. Kid Strong General Managers are the leaders of the center - focused on driving business to the center, building the culture, developing and training the coaching team while focusing on delivering an exceptional experience for kids and families.

The General manager will supervise the Assistant General Manager, Lead Coach, and coaches and work closely with the Area Developer, Kid Strong network and Headquarters.

• 401(k)
• Bonus based on performance
• Dental insurance
• Health insurance
• Training & development

• Understand the center’s KPIs and financials to make informed and responsible business decisions
• Build and maintain relationships with families and provide exceptional customer service
• Oversee center-level initiatives i.e. training, brand consistency, etc.
• Daily, Weekly, and Monthly cleaning and maintenance of the center - Ability to delegate center tasks
• Typical schedule includes 4 weekday and 1 weekend shifts based on needs of the center
• Set and communicate coach schedules

• Maintain flawless lead management by conducting call drives to new and existing leads
• Responsible for sales as well as delegating responsibilities to the center staff team, i.e. call drives, trial conversion, and event booking
• Schedule, promote, and sell Kid Strong events, such as camps and parties, to maximize center profitability
• Source and attend local events to increase brand awareness, drive incremental leads and memberships

• Foster a coaching culture
• Continuously assess and document Coaches based on the Kid Strong Coach DNA profile and class quality
• Recruit, screen, interview, onboard, manage, train, and evaluate coaching candidates
• Ensure candidates complete all paperwork to comply with company policy and law
• Lead coaching candidates through the training process and required evaluations
• Manage and support the ongoing professional development of staff through Learn Upon
• Lead Center level staff meetings focused on culture, development, product, and performance
• Attend weekly leadership meetings

• Coach students by delivering an evolving curriculum that focuses on Brain, Physical, and Character development
• Create positive interactions with students and families before, during, and after class
• Understand the “why” behind the Kid Strong curriculum and be able to clearly and concisely communicate it
• Use the KS Coaches App to record and provide data (attendance, awards, etc.).
• Must be able to work in a physically intensive environment - coaches may cover multiple miles in a shift moving through class, lifting and repeatedly moving equipment up to 25 pounds in weight
• Approximately 3-5 coaching hours per week

• An athletic and/or coaching background with experience working with or coaching kids - a passion for working with children is non-negotiable!
• Achieve Coach Certification through the HQ Training and Certification team
• Complete required training through Learn Upon
• Comfortable speaking to parents/guardians regarding a variety of topics
• Prior experience as a pediatric OT/PT is a plus, but not required
• Previous experience in management is required
• Previous experience with Slack, Google, Zen Planner, Learn Upon, Career Plug, ADP, and Fran Connect is preferred
• Intermediate knowledge of physiology, exercise techniques, and body mechanics
• CPR certified

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Kid Strong Corporate.