Patient Care Tech - Digestive Health Center

## Patient Care Tech - Digestive Health Center (0.2 Days)
Apply:
Mercy Medical Center:
Part time:
Posted Today:
JR105449
** Work Shift
** Day
* * Scheduled Weekly Hours
** 40
* * Summary
* * This position supports Mercy’s philosophy of patient centered care by providing safe and effective patient care by performing tasks and support functions under the supervision of a Licensed Nurse. Patient Care Technicians may fulfill an expanded role by performing additional tasks and responsibilities as delegated by their department.
** Job Description
**** Job Duties
*** Ensure that accurate and clinically relevant information is communicated with patients, their families, and co-workers at hand offs and other times as needed.
* Take all measures necessary to ensure that the appropriate and involved parties have communicated necessary information in order to allow for the best possible patient outcome
* Provide safe and effective patient care under the supervision of the licensed nurse by performing tasks and support functions as delegated by department
* Observe and communicate to the licensed nurse any changes in patient condition and pertinent information regarding the needs of the patient and/or significant others
* Demonstrate effective and age-appropriate communication as well as the ability to understand the needs of the patient including non-verbal communication, fears, anxieties and language/cultural barriers
* Maintains accurate and real time documentation of patient care provided
* Assures patient privacy by knocking on doors, closing curtains and protecting patient information
* Responds within scope of practice to emergencies and life-threatening conditions
* Demonstrates support for changes in practice designed to improve performance.
* Organize and prioritize daily work, taking into account the needs of patients, families and other health care workers
* Maintain cleanliness and organization of patient rooms and department work areas
* Assist in identifying quality improvement opportunities and demonstrate support for changes in practice designed to improve performance
* Ability to prioritize tasks, identify needs for changes in priorities and takes the initiative to recommend and implement changes in concert with their supervisor.
* Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.
** Department

Specific Duties
** Birthplace:
* Receives and handles telephone communications accurately and in a timely manner
* Enters patients in the computer and log book upon arrival.
* Accurately enters state birth certificate information and submits information to the state in a timely manner
* Assists families with paternity papers, fees for registration, paperwork and notarizes documents
* Enter charges for Birthplace and NICU within guidelines
* Assists RN’s with basic nursing cares such as patient rounding, newborn hearing screens, etc.
* Rounds on patients to assure basic needs are met, pick up trays, refresh water, empty trash, sign HIPAA Consents, etc.
* Assists with Birthplace tours and classes as needed
* Facilitates the ordering of supplies through authorized Birthplace personnel
* Implements patient admission, discharge, transfer according to hospital policies and procedures.  
** Knowledge,

Skills and Abilities

*** Role Models exemplary customer service skills including verbal and non-verbal skills and proper phone etiquette
* Creates a welcoming environment for all healthcare team members.
* Demonstrates the ability to provide safe and effective patient care
* Must have the ability to remain focused in stressful situations and perform multiple tasks quickly.  
** Professional Experience
*** Previous…