QA​/QC Specialist

National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber optic and data center infrastructure. Working on our team puts you on the leading edge of innovation in the digital communications space.

We’re looking for a detail-oriented, self-motivated professional to join our Training, Safety, and Quality (TSQ) Team as a Quality Specialist
. In this role, you’ll play a key part in upholding NTI’s quality standards, supporting field teams, and helping drive consistent execution across multiple markets.

• Support and uphold QA/QC standards that impact project outcomes and client relationships
• Gain hands‑on experience across various markets while growing your skills
• Collaborate with experienced leaders in safety, training, and operations
• Conduct site visits, job walks, and audits to ensure consistency and compliance
• Play a key role in shaping NTI’s culture of quality and continuous improvement

• Assist in the implementation and maintenance of NTI’s quality assurance/control protocols
• Conduct audits, inspections, and evaluations across job sites to monitor compliance
• Provide coaching and real‑time feedback to field teams on quality expectations
• Help identify trends, recurring issues, and opportunities for process improvement
• Collaborate with other departments to ensure alignment in standards and practices
• Support documentation and standardization efforts, including checklists and reporting tools
• Promote knowledge sharing and best practices across markets and teams

• Field experience with a strong understanding of NTI's quality best practices
• Proficiency in ISP and OSP architecture
• Understanding how the physical layer of networks operates to properly audit the work being performed
• Strong communication and interpersonal skills to effectively coach and support others
• Attention to detail and a proactive mindset for identifying and addressing quality issues
• Ability to work independently and prioritize tasks across multiple projects
• Familiarity with QA/QC documentation, audit processes, and corrective action procedures

Pay rates may vary based on skills, background, experience and specific location.

NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance, and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications.

National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.