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Quality Assurance Specialist - Customer Interactions

Job in Cedar Rapids, Linn County, Iowa, 52401, USA
Listing for: NexRep LLC
Full Time position
Listed on 2026-11-01
Job specializations:
  • Quality Assurance - QA/QC
    Quality Control - QC Analysts/Managers, Production QC/QA
Salary/Wage Range or Industry Benchmark: 25000 - 39000 USD Yearly USD 25000.00 39000.00 YEAR
Job Description & How to Apply Below

Nex Rep LLC in the United States is seeking a Quality Specialist (Non-Exempt) to analyze calls, emails, social media posts, and SMS contacts from Nex Rep’s independent marketplace contractors. You will identify trends and work with certification and operations teams to meet client standards.

Responsibilities include real-time or post-hoc monitoring, providing feedback, calibration participation, and presenting detailed scoring to contractors.

We have an opening for a Quality Assurance Specialist
- Customer Interactions in IA, United States within Management & Operations, IT & Technology.

We are currently recruiting a Quality Assurance Specialist
- Customer Interactions for our team in IA, United States.

This is a genuine role to take on the Quality Assurance Specialist
- Customer Interactions role at Nex Rep LLC.

As a Quality Assurance Specialist
- Customer Interactions, you will play an important part at Nex Rep LLC in IA, United States.

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