Retail Store Closing Lead - Part-Time
Listed on 2026-01-01
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Retail
Retail & Store Manager, Customer Service Rep
If you want an exciting job with one of the largest off-price retail stores in the nation, join Burlington Stores, Inc. as a Retail Store Closing Lead! The Retail Store Closing Lead is the visible leader on the sales floor, ensuring a consistently positive customer and associate experience. They circulate throughout the store and engage in customer and associate interaction, consistent with Burlington's Core Values, leveraging Sales Driving Priorities to provide coaching, recognition, and task follow-up.
They support the store leadership team by working closing shifts on nights and weekends as part of the leadership rotation schedule.
- Role model for exemplary customer service behaviors, providing a great customer service experience to all customers and associates with professionalism.
- Engage associates, promote open communication, and provide recognition and coaching in the moment.
- Touch base with each associate to establish priorities.
- Monitor the front‑end experience and ensure a great first and last impression.
- Observe and provide feedback to the Customer Service Lead on speed of checkout, line management, and friendliness.
- Review daily staffing, lunch/break schedules, and cashier coverage.
- Assign backup cashier to ensure timely processing during peak periods.
- Evaluate recovery needs, monitor fitting room, selling floor, front end, missing ticket trouble rack, and sizing recover.
- Follow up on assigned workload planner and tasks, ensuring completion and that associates understand expectations and have the tools required.
- Conduct AM/PM store rallies.
- Complete closing communication for opening Manager on Duty.
- Excitement to deliver great values to customers every day.
- A sense of pride and ownership in helping drive positive results for a team.
- A commitment to treating colleagues and customers with respect.
- A belief in the power of diversity and inclusion.
- Willingness to participate in initiatives that positively impact the world around you.
You will enjoy a competitive wage, flexible hours, and an associate discount. Part‑time associates, based on hours worked, may be eligible for Burlington's benefits package including medical coverage and a 401(k) plan. Part‑time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.
We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us.
Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Base Pay: $14.50 per hour
Location:
01018 – Cedar Rapids
Posting Number: P-5
Seniority levelEntry level
Employment typePart‑time
Job functionSales and Business Development
IndustriesRetail
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