Salesperson​/Store Driver Store

Position: Salesperson/Store Driver  Store 1981

What is a Salesperson?

Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role requires good knowledge of store systems, basic automotive system knowledge, and basic part knowledge. The role should be able to source from stores, hubs, pdq, and external suppliers, and have in-depth knowledge of the store inventory and maintenance processes. The position can be part time or full time.

Fleet safety certification is preferred.

Primary Responsibilities

• Provide an excellent selling experience for DIY customer visits and phone calls
• Achieve personal sales goal and help the store achieve its sales goals
• Provide DIY services including battery installation, testing, wiper installs, etc.
• Maintain store product and operational standards
• Responsible for inventory processes including truck put‑away, shoot outs, cycle counts, back stock, etc.

Secondary Responsibilities

• Maintain store cleanliness, including floors, bathrooms, facing, dusting, parking lot
• General stocking including truck stocking and back stock
• Safely deliver parts to customers as needed

Success Factors

• Basic driving and navigation ability
• Ability to use delivery board system
• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY service

Essential

Job Skills for Success as a Salesperson

• Speak and write English (Spanish a plus). Communicate effectively and build strong relationships with customers, peers, and management
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Salesperson up for Success

• 2–3 years of successful sales experience in a diverse retail environment, providing superior customer experiences

What is a Store Driver?

Entry level store position capable of supporting delivery of parts to commercial customers. The role is responsible for delivering parts to our commercial customers and assisting with task and inventory processes in the store. The position can be part time or full time and must be fleet safety certified.

Primary Responsibilities of a Store Driver

• Safely deliver parts to customers as needed
• Pick and stage parts for customer orders
• Pick up returns and cores
• Drop off weekly/monthly sales flyer
• Daily collection of credit accounts

Secondary Responsibilities of a Store Driver

• Maintain store cleanliness, including floors, bathrooms, facing, dusting, parking lot
• General stocking including truck stocking and back stock

Success Factors for a Store Driver

• Basic driving and navigation ability
• Ability to use delivery board system
• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems (back stock) and store equipment

Essential

Job Skills for Success as a Driver

• Communicate effectively and build strong relationships with customers, peers, and management
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Work an assortment of days, evenings, and weekends as needed

Prior Experience That Sets a Driver Up for Success

• Automotive parts experience is preferred
• Certificates, licenses, registrations
• Must have a valid driver’s license and be fleet safety certified

Physical Demands

The physical demands and work environment represented here are typical for employees performing this job, with or without reasonable accommodation. In performing the duties of this job, the employee will predominantly be walking or standing. The employee must be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance;

stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are typical for employees performing this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing tasks such as installing batteries and wiper blades. The employee may also be exposed to moving mechanical parts;

high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and…