Checker​/Stocker

Checker/Stocker page is loaded## Checker/Stockerlocations:
Cedar Rapids Drugstore #1, Sixth Street, Cedar Rapids, IAtime type:
Part time posted on:
Posted Todayjob requisition :
R214742

Additional Considerations (if any):

Night & Weekend Shifts Required**
- **** At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
***
* Job Description:

***
* Job Title:

** Checker/Stocker
** Department:
** Grocery
* * FLSA:
** Non-Exempt
** General Function:
** Provides prompt, efficient, and friendly service to customers and assist them when necessary. Operates a cash register and the duties which correspond. Package product, work with drive-up and/or carry-out. Replenishes product as needed. Unloads product, opens containers, stocks shelves, and rotates product where necessary.
** Core Competencies
*** Partnerships* Growth mindset
* Results oriented
* Customer focused
* Professionalism
* * Reporting Relations:
** Accountable and

Reports to:

District Store Director;
Store Manager, Assistant Managers of GM, Perishables, and Store Operations;
Service Managers Positions that Report to you:
None
*
* Primary Duties and Responsibilities:

*** Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
* Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
* Makes an effort to learn customers’ names and to address them by name whenever possible.
* Assists customers by:  + escorting them to the products they’re looking for  + securing products that are out of reach  + loading or unloading heavy items  + making note of and passing along customer suggestions or requests  + performing other tasks in every way possible to enhance the shopping experience.
* Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call.
* Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
* Operates cash register accurately and scans product, (where applicable).
* Redeems promotional coupons, food stamps, WIC checks, issues rain checks, receives cash, checks, completes credit-card charge transactions, in-store charges and figures discounts, as well as, counts back change and issues receipts.
* Places merchandise in bags or boxes, gives packages to customers, and assists courtesy personnel as needed.
* Answers customer questions and concerns and follows-up with appropriate personnel.
* Understands and follows local, state, and company policies on sales of tobacco, liquor, and lottery tickets.
* Ensures compliance with local, state, and federal guidelines regarding WIC and food stamps.
* Required to know value, look-up numbers, department numbers, and features of items for which money is received.
* Stocks, faces, rotates merchandise, cleans shelves, understands shelf tags, knows location of merchandise in the store and also in the back room, and takes customers to an item when requested.
* Perceives immediate surroundings for customer needs and problems for store safety and security.
* Communicates clearly and distinctly on the intercom or telephone system.
* Reviews weekly store ad to note price changes and sale items.
* Keeps register area clean, ensures adequate supplies are ready and available, reports improper cash levels in cash drawer, and helps maintain the store appearance.
* Compares totals on cash register with amount of currency in register to verify balances at the beginning and end of work shift, (where applicable).
* May give cash refunds or issue credit memorandums to customers for returned merchandise or know where to direct the customer.
* Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
* Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
* Adheres to company policies and individual…