Inside Sales Representative

Overview

Job title:

Inside Sales Representative

Job :

Department:
Cedar Rapids - 3E

Location:

IA-Cedar Rapids

Description

Summary:

As an Inside Sales Representative, you’ll be the go-to expert for our customers and a critical part of the sales process. Your days will be dynamic — combining technical knowledge, customer interaction, teamwork, and problem-solving.

Reports to:

Inside Sales Manager

• Excellent communication and organizational skills
• Customer-focused with strong problem-solving abilities
• Ability to manage multiple priorities and thrive in a fast-paced environment
• Comfortable working across office and warehouse settings
• Team player with a proactive mindset

Bachelor’s degree in a technical or business field — OR 2+ years of industry-specific experience

This job operates in a professional office environment and various warehouse locations and conditions. This role routinely uses standard office equipment.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.

No

• Provide technical sales support and guide customers through product selection
• Process orders accurately and coordinate with internal teams to ensure smooth delivery
• Partner with the outside sales team to achieve sales goals and complete sales documentation
• Answer customer inquiries about products, pricing, availability, and credit terms
• Recommend product solutions based on customer needs and technical specs
• Maintain and update customer records and sales contracts
• Support the sales team with data entry, proposals, presentations, and sales analysis
• Collaborate across departments (design, logistics, supply chain, finance) to deliver excellent service
• Develop and manage price lists and monitor order status
• Provide backup support to the team when needed

CED is an Equal Opportunity Employer - Disability | Veteran