Senior DevOps Engineer - ServiceNow Platform Team

IT - Dev Ops Engineering

At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests. Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.

We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life. Today, we’re part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what’s important to them.

We’re empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good — for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms.

Transamerica is organized into three distinct businesses. These include
1) World Financial Group, including Transamerica Financial Advisors,
2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and
3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs. Transamerica employs nearly 7,000 people. It’s part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.
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The Sr. Dev Ops Engineer is a member of the Service Now Platform Team and serves as the primary technical resource supporting the Strategic Portfolio Management (SPM) product area. This role partners closely with the SPM Product Owner to deliver roadmap initiatives, enhancements, integrations, and operational improvements while ensuring solutions align with Service Now platform architecture, development standards, security requirements, and governance practices.

While the primary focus will be SPM, the engineer may also support other Service Now products and platform initiatives as business priorities and demand require.

• Lead the technical design, development, configuration, and support of Service Now SPM solutions.
• Partner directly with the SPM Product Owner to refine requirements, recommend technical approaches, estimate work, and support prioritization.
• Translate product roadmap priorities and business requirements into secure, scalable, and maintainable technical solutions.
• Develop and maintain Business Rules, Script Includes, Client Scripts, UI Policies, Data Policies, Flow Designer solutions, integrations, and Service Now APIs.
• Design and support integrations using REST, SOAP, Integration Hub, and other approved Service Now capabilities.
• Provide technical leadership throughout planning, development, testing, deployment, and…