Relationship Banker ; Cedartown Main Branch

Relationship Banker I (Cedartown Main Branch)

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Thank you for your interest in a career  Regions, we believe associates deserve more than just a job. We believe in offering performance‑driven individuals a place where they can build a career — a place to expect more opportunities. If you are focused on results, dedicated to quality, integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information you submit will be collected, reviewed, and stored in accordance with regulatory requirements and Regions’ Retention Schedule for a minimum of three years. It will not be used for marketing purposes, sold, or shared outside of Regions unless required by law.

At Regions, the Relationship Banker I is responsible for providing an exceptional customer experience on the cash line and on the phone, and contributing to the financial wellness of our customers. The purpose of this role is to create meaningful personal connections while processing transactions, identify ways for Regions to meet customer needs, and assist in resolving end‑to‑end customer service inquiries.

This offers an exciting opportunity for candidates with prior teller, limited banking, or some retail sales experience who want to start a career with growth, development, and upward mobility.

• Provides a consistent optimal customer experience on the cash line while handling customers’ transactional needs (deposits, withdrawals, payments, and other typical teller transactions)
• Answers customer inquiries regarding products and services and fulfills basic servicing requests (new/replacement cards, information changes, PIN reset requests, reordering checks, and basic problem resolution)
• Develops relationships with customers and remains well‑informed about the customer’s relationship with the bank
• Educates customers on standard consumer products and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier
• Assists branch and fellow team members with basic tasks to aid in customer problem resolution
• Refers customers to an internal team of experts when more complex financial goals and needs are recognized
• Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; ensures sound banking practices, including managing, identifying and reporting operational risks
• Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions
• May conduct outbound phone calls using generated customer and prospect lead lists to educate customers on emerging technology and assist with meeting their financial needs

This position requires the tracking of time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act.

This position is incentive eligible.

• High School Diploma or GED
• Ability to work Saturdays as needed
• Ability to handle cash and process cash transactions
• Ability to communicate in person, on the phone, and through electronic channels
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
• Ability to walk and stand for extended periods of time
• Ability to lift up to twenty (20) pounds

• One (1) year of banking, cash‑handling, and/or customer service experience

• Ability to adhere to policies, procedures, and guidelines
• Ability to assist customers with digital banking offerings
• Ability to handle multiple priorities simultaneously
• Ability to oversee large sums of cash
• Strong customer focus and relationship‑building skills

Full time

Pay ranges are job specific and are provided as a point‑of‑market reference for compensation decisions. Other factors that directly impact pay for individual associates include experience, skills, knowledge, contribution, job location, and…