Assistant Manager
Listed on 2026-01-01
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Retail
Retail & Store Manager, Retail Associate/ Customer Service
Job Overview
We’re seeking an Assistant Store Manager to join our team at Dollar Tree Stores. The role will focus on store operations, customer service, and team development.
Responsibilities- Assist with store functions and day‑to‑day store activities.
- Help customers in a positive, approachable manner and address any questions or concerns.
- Help organize and transfer merchandise from delivery truck to stockroom and sales floor as needed and ensure seasonal areas are maintained.
- Perform opening and closing procedures as required.
- Process all corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
- Maintain promotional effectiveness of store‑front fixtures and displays.
- Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
- Maintain areas of the store, including a well‑stocked sales floor and organized stockroom, to company standards.
- Protect and secure all company assets, including store cash.
- Adhere to policies and procedures, including safety guidelines, and ensure all associates follow company policies.
- Help the Store Manager supervise, train, and develop Store Associates.
- Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
- Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
- Other duties as assigned.
- High school diploma or equivalent preferred; ability to read, interpret, and explain operational directives required.
- Store management experience in retail, grocery, or drug store environment preferred.
- Must be able to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
- Strong communication, interpersonal, and written skills required.
- Ability to work in a high‑energy team environment required.
- Exceptional customer service, organizational, and communication skills required.
- Strong problem solving and decision‑making skills required.
- Employee Assistance Program
- Retirement plans
- Educational assistance
- And more!
We are an equal opportunity employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position, and this list is not a complete list of job duties. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. The job description may be modified to meet evolving business needs. Employment is at‑will.
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