Customer Service Representative; Part-Time

Customer Service Representative (Part-Time)

Location: Celebration, FL

Employment Type: Part-time

Senior Level: Entry Level

Industry: IT Services and IT Consulting

$18.00/yr - $18.00/yr

8 AM - 12 PM / 12:30 PM - 4:30 PM

Manada Technology is looking for an on‑site Customer Service Representative to join our team. We are looking for someone with a very positive attitude, a strong work ethic, great listening ability, strong communication skills, and diligence in completing tasks. The ideal candidate will maintain exceptional organizational skills, excellent attention to detail, and a passion for driving customer and client satisfaction. This role requires serving as an escalation point for customers and addressing product and service issues.

• Support Regional Directors in managing escalations and workflows from Manada’s partners and customers.
• Act as an escalation point for customers and address product and service issues.

• Knowledge and experience in Microsoft Outlook, Word, and Excel.
• Basic understanding of ordering, scheduling, route management, and dispatch services.
• Excellent attendance record.
• Strong time‑management skills.
• Ability to operate standard office equipment (computers, printers, photocopiers).
• Great communication skills: ability to write, speak, listen, and understand spoken and written words to respond promptly to email, voicemail, and system messages and requests.
• General knowledge of office management practices and procedures.

• 401(k)
• Paid Time Off
• Medical benefits:
• Health
• Dental
• Vision
• Paid Training
• Opportunity to grow and develop your career.

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