More jobs:
Customer Service Representative
Job in
Celebration, Osceola County, Florida, USA
Listed on 2026-01-01
Listing for:
Manada
Full Time
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
About the Role
Manada Technology is looking for an on‑site Customer Service Representative to join our team in Celebration, FL. The position supports Regional Directors in managing escalations and workflows from partners and customers. This is a full‑time role with a schedule of 8:00 AM – 4:30 PM.
Key Responsibilities- Listen to and address customer inquiries, ensuring a high level of satisfaction.
- Act as an escalation point for product and service issues.
- Maintain accurate records of interactions and follow up on open tickets.
- Support Regional Directors with escalation management and workflow coordination.
- Proficient in Microsoft Outlook, Word, and Excel.
- Basic understanding of ordering, scheduling, route management, and dispatch services.
- Excellent attendance and time‑management skills.
- Ability to operate standard office equipment (computers, printers, photocopiers, etc.).
- Strong communication skills: written, verbal, and listening.
- General knowledge of office management practices and procedures.
- 401(k)
- Paid Time Off
- Medical benefits (Health, Dental, Vision)
- Paid Training
- Opportunities for career growth and development
$18 per hour, full‑time hours 8:00 AM – 4:30 PM, on‑site in Celebration, FL.
Base Pay Range$18.00/yr – $18.00/yr
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