Documentation Coordinator - Audit Management

## Documentation Coordinator
- Audit Management Apply:
Centennial
- Colorado, US:
Full time:
Posted 2 Days Ago:
JR Customer Care includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including:
Remote Customer Service:
Providing customer service and support via phone, online chat, or text including:

• Call center-based customer support in response to a high volume of low complexity inquiries   
• Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service:
Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including:

• Acting as liaison between customers, production and distribution departments related to specific customer orders   
• Providing technical and non-technical customer support in a walk-in service center

Requires basic knowledge of job procedures and tools obtained through work experience and may require vocational or technical education. May require the following proficiency:
• Works under moderate supervision.
• Problems are typically of a routine nature but may at times require interpretation or deviation from standard procedures.
• Communicates information that requires some explanation or interpretation.