Head of Customer Success & Retention
Listed on 2026-10-10
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Jetson is seeking a senior Customer Success leader to own the post-sale experience from kickoff through ownership. You will build and scale the CS organization, own cancellation risk, and set end-to-end customer expectations while driving CSAT and referrals.
You will partner with Sales and Production, ensure accurate forecasting, and maintain Hub Spot data integrity. This is a high-autonomy role in a fast-moving startup with 25% travel and a strong focus on outcomes.
We are looking to fill the Head of Customer Success & Retention position at Jetson Home Inc. in Centennial, CO, United States.
This posting is for the Head of Customer Success & Retention role at Jetson Home Inc., based in Centennial, CO, United States.
The Head of Customer Success & Retention role at Jetson Home Inc. is now open for applications in Centennial, CO, United States.
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