Customer Service Associate - No Degree Required

This role is about helping people get the information they need and making sure nothing falls through the cracks.

You respond to client questions, walk people through their options, and follow up to confirm next steps are completed. You update records after each interaction so the team has accurate, current information to work from. When a client needs to connect with someone else on the team, you coordinate that handoff and confirm it happens.

You manage a queue of follow-ups and keep notes that any teammate could pick up and understand. You track outstanding items and flag anything unresolved. Accuracy matters here because the team relies on what you document to move accounts forward.

You are trained on systems, processes, and client communication from your first week. Grow in an independent role with coaching, team support, and opportunities for greater responsibility. As you build confidence, you take on more complex client situations and contribute to team workflows.

This is a full-time, on-site position in Centennial, CO. No degree is required. If you are organized, communicative, and ready to learn, this role fits.