Customer Service Associate

Coaching on how to follow up without losing track of where each client stands makes every contact more effective. As a Customer Service Associate in Centennial, you will keep conversations moving forward, coordinate with team members and make sure nothing falls through the cracks between one interaction and the next.

This is a full-time, on-site position. No degree or prior experience is required.

• Follow up with clients after scheduled contacts to confirm next steps were understood and completed
• Coordinate handoffs between team members so each client receives consistent, timely responses
• Track open items across active cases and flag anything approaching a deadline or needing escalation
• Help prepare materials and information team members need before upcoming client appointments
• Answer client questions and connect them with the right person when requests fall outside your scope

Build your career as a contractor, with training, coaching, and room to grow. You will develop habits around organized follow-through and clear communication that carry into every part of the role.

This position fits people who stay on top of multiple moving pieces, communicate directly and are motivated by helping others stay informed. No specific background is needed. What matters is dependability, attention to timing and a genuine interest in learning how service teams operate.

Your income potential is tied to your effort and results. The team supports your development with practical guidance as your responsibilities increase.