Sr. ETF Operations Specialist

Paralel Technologies is a Fin Tech firm redefining the relationship between asset managers and their back office. We are the future of the back office, using next-generation technology and old school relationship-driven culture to redefine the value proposition for our clients.

Paralel is seeking a Sr. ETF Operations Specialist to provide deep operational expertise across the ETF lifecycle while helping design and enhance our ETF servicing platform. The role partners with Operations, Product, Technology, clients, custodians, APs, and other market participants to translate complex ETF workflows into scalable functionality with a focus on controls, and automation. This position is open to remote candidates, with a strong preference for those based in Denver, CO.

• Oversee ETF creation and redemption lifecycle, including basket construction and dissemination, Cash in Lieu, corporate actions, fund events, and operational exceptions.
• Support cash and in-kind creation/redemption workflows across ETFs invested in domestic and international securities across multiple asset classes, including equities, fixed income, and derivatives.

• Provide expertise across CNS and non-CNS settlement, including underlying securities and ETF shares, SSIs, FOP instructions, FX, cash components, and market-specific requirements.
• Support collateralized creation/redemption workflows, including collateral requirements, monitoring collateral and reconciliation of collateral.
• Investigate and resolve settlement and reconciliation of breaks involving securities, ETF shares, cash, or collateral, coordinating with custodians, APs, brokers, and internal teams through resolution.

• Partner with Product and Technology to translate ETF operating processes into business/system requirements, workflows, calculations, data requirements, controls, and exception logic.
• Define data flows and scalable platform functionality across different platforms.
• Assist in design and enhance functionality across platforms for entire ETF lifecycle.
• Assess manual processes, recurring issues, edge cases, and control gaps to identify opportunities for automation and scalable solutions.
• Develop and execute operational test scenarios; validate calculations and outputs; document defects and expected behavior; and support implementation, post-release validation, conversions, and onboarding.
• Establish validation and tolerance controls for critical ETF data and develop operating procedures, workflow documentation, audit/SOC support, and standardized operating models.

• Work directly with clients, custodians, fund accountants, transfer agents, APs, market makers, brokers, and other service providers to resolve operational issues and support new requirements.
• Address client and operational requests through process, configuration, controls, or platform development
• Communicate ETF operational requirements, issues and solutions across Operations, Product, Technology and external stakeholders.

• 10+ years of ETF operations, ETF servicing, fund administration, settlements/custody, asset servicing, or closely related experience with significant hands‑on ETF exposure.
• Deep knowledge of ETF creation/redemption lifecycle, basket processing, cash and in‑kind settlement, reconciliation, and CNS/non‑CNS workflows.
• Experience with collateral workflows and resolving complex settlements or operational exceptions across custodians, APs, brokers, and other counter parties.
• Ability to analyze complex workflows, identify operational risk and control gaps, and translate requirements into clearly defined system behavior.
• St…