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Service Desk Manager: Lead IT Support & SLA Delivery

Job in Centennial, Arapahoe County, Colorado, USA
Listing for: Intratek Computer Inc.
Full Time position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    IT Project Manager, IT Support, Systems Administrator, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 70000 - 100000 USD Yearly USD 70000.00 100000.00 YEAR
Job Description & How to Apply Below

Intratek Computer, Inc. in Centennial, CO is seeking a Service Desk Manager to lead a team delivering IT services to federal, state, and private accounts.

You will oversee incident, request, change, and knowledge management, ensuring timely resolution and SLA compliance. The ideal candidate has 5+ years in a service desk environment with at least 3 years of supervisory experience, a Bachelor's degree in CS or business, and ITIL certification.

We are seeking a motivated Service Desk Manager:
Lead IT Support & SLA Delivery to join Intratek Computer Inc. in Centennial, CO, United States.

The Service Desk Manager:
Lead IT Support & SLA Delivery position in the Management & Operations, IT & Technology field is open for applications.

We have an opening for a Service Desk Manager:
Lead IT Support & SLA Delivery in Centennial, CO, United States within Management & Operations, IT & Technology.

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