Senior Director, Management Services - Sourcing
Listed on 2026-10-16
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Management
Operations Management, Client Relationship Management, Change Management -
Business
Operations Management, Client Relationship Management, Change Management
Responsibilities
People Leadership & Team Development
When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.
SummaryIn this role, you will lead a high-performing sourcing function or department, developing and executing custom client contracting strategies that reduce spend, improve operational efficiencies, maximize delivered value, and support client satisfaction. You will provide strategic direction, people leadership, and operational oversight across sourcing strategy, contract planning, supplier negotiations, implementation activities, portfolio performance, and value tracking. You will serve as a senior sourcing leader and escalation point for Directors, Sourcing Executives, and cross-functional partners, guiding complex negotiations, supplier relationship management, custom agreement portfolio development, and process improvement.
You will build leadership capability, strengthen team operating models, and collaborate with Legal, Analytics, Sales / Client Executives, Information and Data Services, Operations, Compliance, Category teams, suppliers, and client stakeholders to deliver measurable value, revenue, and client return on investment.
People Leadership & Team Development
- Lead a high-performing function or department by setting strategic priorities, expectations, accountability measures, and operating rhythms that drive execution, quality, scalability, and business results.
- Develop and coach leaders and team members through structured feedback, talent development, succession planning, performance routines, and follow-up that strengthen capability and leadership accountability.
- Guide the function through organizational change by connecting strategy to team priorities, supporting adoption of new tools and ways of working, and sustaining engagement and effectiveness across complex environments.
- Oversee the lifecycle of 1099 contractor resource engagements, including onboarding, performance oversight, knowledge transfer, governance alignment, and delivery of client and business objectives.
- Lead the development and execution of custom client sourcing and contracting strategies that reduce spend, improve operational efficiency, maximize delivered value, and support client satisfaction.
- Oversee the full sourcing lifecycle, including opportunity assessment, contract planning, RFP strategy, supplier engagement, negotiation, implementation, contract maintenance, and value realization.
- Develop customized contract and program portfolios that meet key customer segment needs, support client return on investment, and create measurable savings, revenue, and value opportunities.
- Serve as an escalation point for complex contract structures, supplier negotiations, client needs, sourcing strategy decisions, and cross-functional issue resolution.
- Partner with client executives, key client representatives, and internal stakeholders to understand needs, negotiate solutions, implement customized agreements, and track program success.
- Collaborate with Legal, Analytics, Sales / Client Executives, Information and Data Services, Operations, Compliance, and Category teams to ensure coordinated, compliant, and effective contract execution.
- Engage stakeholders at tactical and strategic levels, presenting sourcing strategies,…
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