Sr. Director, Program - NPC

Sr. Director, Program Performance - NPC# Careers## Sr. Director, Program Performance - NPCApply:
Chicago, IL 60607:
Virtual Office:
Irving, TX 75062 Vizient Corporate HQ:
Edina, MN 55435:
Centennial, CO 80111:
Full time:
Posted Today:
35729RWhen you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.
*
* Summary:

** The Senior Director, Program Performance, Northeast Purchasing Coalition (NPC) will be accountable for the performance, execution, and member experience of NPC programs and initiatives. NPC is a member-owned organization that leverages aggregated purchasing volume, strategic partnerships, and coordinated initiatives to generate savings, innovation, and measurable value for its members. The Senior Director will lead the performance-management structures, processes, and relationships necessary to translate NPC strategy into effective execution across the network.

This member-facing role will serve as a primary point of contact for NPC members and will engage leaders and stakeholders across provider organizations, including supply chain, finance, clinical operations, value analysis, physician departments and other functional areas, to advance implementation, adoption, and value realization. The Senior Director will coordinate closely with NPC sourcing, analytics, implementation, clinical, and Vizient teams to ensure initiatives are effectively prioritized, communicated, implemented, measured, and sustained.

** Responsibilities:*
* * Lead NPC’s program-performance framework, including performance goals, operating plans, milestones, owners, measures, reporting, and escalation pathways.
* Establish and oversee the processes, routines, and governance structures required to monitor and improve the performance of NPC programs and initiatives.
* Design, implement, and manage NPC operational committees, subcommittees, work groups, and other forums that support member engagement, accountability, decision-making, and execution.
* Serve as a primary member-facing leader and trusted advisor to NPC members and stakeholders.
* Build relationships with executive, operational, supply chain, finance, clinical, physician, and value analysis leaders to understand member priorities and advance NPC initiatives.
* Lead member engagement and performance-accountability processes, including scorecards, implementation reviews, action plans, and routine progress updates.
* Coordinate the end-to-end execution of NPC initiatives, including opportunity prioritization, member alignment, contracting or enrollment requirements, implementation planning, product conversions, utilization initiatives, and value realization.
* Work with NPC performance managers and member stakeholders to establish effective local governance and accountability structures that facilitate timely adoption and sustained results.
* Translate member needs, performance gaps, and operational barriers into actionable recommendations for NPC leadership and internal delivery teams.
* Monitor program performance, identify risks and dependencies, resolve barriers, and escalate issues requiring leadership attention.
* Develop and maintain standardized performance-management tools, communication approaches, implementation resources, and reporting mechanisms that improve consistency across the NPC member experience.
* Collaborate with sourcing, analytics, clinical, and Vizient teams to…