Sales Development Representative; SDR​/Sales Represntative

Position:
Sales & Appointment Setter Compensation:
Commission-Based Work Arrangement:
Remote / Flexible/In person for visiting local offices

We are a Managed Service Provider (MSP) helping businesses keep their technology secure, reliable, and running smoothly.

We primarily work with dental practices, law firms, and other professional-service businesses that rely heavily on technology and need a trusted IT partner.

We’re growing and looking for a motivated Sales & Appointment Setter to help us identify new opportunities, connect with business owners, and generate qualified sales appointments.

This is a performance-based opportunity with uncapped earning potential.

Your primary responsibility will be to find potential customers, start conversations with business owners and decision-makers, identify their IT needs, and schedule qualified appointments.

This is not a traditional call-center position.

We’re looking for someone who enjoys the process of finding prospects, picking up the phone, starting conversations, overcoming objections, and creating opportunities.

You don't need to be an IT expert.

We’ll teach you the technology and our services.

What we need is someone who can confidently communicate with business owners and get them interested in having a conversation about their IT.

• Identify dental practices, law firms, and other small-to-medium-sized businesses that may be a good fit for us.
• Research prospective businesses and identify owners, partners, practice managers, and other decision-makers
• Make outbound phone calls to prospective customers
• Conduct email and Linked In outreach
• Start conversations about a prospect’s current IT support and technology environment
• Identify potential pain points and opportunities
• Ask questions to understand whether the prospect may be a good fit for us.
• Schedule qualified appointments with the sales team
• Follow up consistently with prospects
• Maintain accurate prospect and activity information in our CRM
• Build and manage your own prospect pipeline
• Work closely with the team to help turn qualified opportunities into new customers

We’re looking for someone who is:

• Confident and comfortable talking to business owners
• Motivated by earning potential
• Comfortable making cold calls
• Persistent and able to handle rejection
• A strong communicator
• A good listener
• Organized and consistent with follow-up
• Self-motivated and able to work independently
• Competitive and results-oriented
• Coachable and willing to improve
• Comfortable using CRM, email, Linked In, and other sales tools

Previous experience in any of the following is a plus:

• B2B sales
• Appointment setting
• Inside sales
• SDR/telemarketing
• MSP or IT sales
• Technology sales
• Cybersecurity sales
• Dental industry sales
• Legal industry sales

IT experience is not required.

The right attitude, work ethic, communication skills, and willingness to prospect are more important.

Our primary target customers include:

• Dental practices
• Dental groups
• Law firms
• Professional-service businesses
• Small and mid-sized businesses

You’ll primarily be speaking with business owners, dentists, attorneys, partners, practice owners, and other decision-makers.

These businesses depend on technology every day. Your job is to uncover whether they’re experiencing problems with their current IT provider, cybersecurity, support, reliability, or technology—and determine whether we can help.

This is a commission-based position with uncapped earning potential.

You will be compensated for both qualified appointments and new customers.

You will earn $75–$100 for each qualified appointment that takes place.

To qualify, the…