Outreach Executive

Title

Outreach Executive I

Oak Street Health

The Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health. Outreach Executives should be engaging Medicare seniors with the goal of having those individuals become patients of Oak Street Health. Outreach Executives will work very closely with their Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory.

• Sales
  • Generating leads by effectively engaging Medicare seniors in the community through event execution and local outreach.
  • Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, work streams, and initiatives.
  • Prospecting and cold calling to prospects & new leads assigned to you. Additional new channels of leads that are assigned to you may come from:
  • Leads driven through digital channels.
  • Leads generated by other Outreach Executives.
  • Nurturing prospective patients and prospects for new patients with an ambitious mentality via email, phone, and networking.
  • Collaborating with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager/Outreach Director to drive lead generation with local community members or insurance agents (IAs).
• Relationship Management
  • Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territory.
  • Capturing and recording customer information and sales activity into customer relationship management (CRM) system and other business systems.
  • Acting as a point of contact for both the clinical team/center team if center staff have any questions about the patient.
  • Resolving any concerns & complaints of new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing them to another Oak Street employee.
  • Other duties as assigned.

• Ability to quickly connect and influence the right people.
• Comfortable with navigating external barriers to create a positive experience.
• Ability to manage priorities simultaneously.
• Team player and contributor to the overall effectiveness of the team.
• Sales and/or healthcare experience a plus.
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary).
• U.S. work authorization.

40

Full time

$18.50 - $35.29/hr

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

We anticipate the application window for this opening will close on: 05/10/2026.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Entry level

Full-time

Business Development and Sales

Hospitals and Health Care