Patient Access Specialist

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MIAMI VALLEY HOSPITAL SOUTH

PATIENT ACCESS SPECIALIST / REGISTRATION

FULL TIME / VARIED SHIFTS, FLEX, FLOAT, WITH WEEKENDS, HOLIDAYS ROTATION

80 HOURS PER PAY PERIOD /
* POSSIBLE SIGN ON BONUS ELIGIBLE*

The Patient Access Specialist is responsible for financial counseling, collecting co‑pays and deductibles, and providing financial assistance education to patients and families.

Responsibilities include:

• Stat registering, scheduling appointments, completing registration by collecting and entering all pertinent financial and demographic information into the ADT system
• Verifying insurance benefit information, generating the ABN, reviewing orders for compliance, completing MSP
• Obtaining financial and treatment consents, placing ordered medical procedures, obtaining pre‑certification when applicable while maintaining compliance with regulatory requirements

Key skills and attributes:

• Customer focus with patience, composure, and compassion
• Ability to handle ambiguity and change, strong time management, interpersonal savvy, and support peer relationships
• Expert functional/technical skills in financial assessment and evaluation of each patient entering the hospital

Education and experience:

• High School completion / GED (minimum)
• Associate’s Degree preferred in healthcare or related business field
• 1 – 3 years of job‑related experience; customer service, general clerical/office, hospital, medical office/clinic, or insurance company preferred
• Proficient in Windows‑based computer technology, including keyboarding and typing at least 25 wpm

Licensure/Certification/Registration:

• Medical Terminology certification preferred

Seniority level:
Not Applicable

Employment type:

Full‑time

Job function:
Other

Industries:
Hospitals and Health Care