Bakery​/Specialty Cake Decorator

BAKERY/SPECIALTY CAKE DECORATOR role at Kroger Mountain View Foods. Create an outstanding customer experience through exceptional service. Establish & maintain a safe & clean environment that encourages our customers to return. Assist the department manager in reaching sales & profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy & encourage associates to deliver excellent customer service.

Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion & safety of others.

• Create an environment that enables customers to feel welcome, important & appreciated by answering questions regarding products sold within the department & throughout the store.
• Gain & maintain knowledge of products sold within the department & be able to respond to questions & make suggestions about products.
• Processes Customer wedding cake orders.
• Occasionally asked to train new decorators
• Prepare bakery items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of bakery specials.
• Provide customers with fresh products that they have ordered & the correct portion size to prevent shrink.
• Recommend bakery items to customers to ensure they get the products they want & need.
• Use all equipment in bakery such as the refrigerators, freezers, & ovens according to company guidelines.
• Prepare foods according to the food temperature logs & follow cooking instructions.
• Measure, prepare & mix ingredients according to recipe, using variety of kitchen utensils & equipment.
• Adequately prepare, package, label & inventory ingredients in merchandise.
• Check product quality to ensure freshness. Review "sell by" dates & take appropriate action.
• Properly use kitchen equipment, stove, computerized scale, & freezer.
• Decorate cakes, pastries, cupcakes, cookies & other bakery items.
• Label, stock & inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store's layout and be able to locate products when requested by customer.
• Stay current with present, future, seasonal & special ads.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Adhere to all food safety regulations & guidelines.
• Ensure proper temperatures in cases & coolers are maintained & temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures & identify unsafe conditions & notify store management.
• Practice preventive maintenance by properly inspecting equipment & notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks, issues, & illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

• Bakery/Cake Decorating experience
• Retail experience
• Second language
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math
• Current food handlers permit once employed

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose:
To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our…