IT Support Apprentice

y to turn your passion for tech into a thriving career? Partnership Education is offering an incredible opportunity to become an

IT Support Apprentice , where youll gain hands-on experience while building real-world skills through cutting-edge training. From mastering the

AZ-900 Azure Fundamentals

to boosting your confidence with

Confident Communication , and sharpening your people skills in

Customer Service Fundamentals , this role is your fast-track entry into the IT industry.

Join a forward-thinking company dedicated to transforming education through tech, and take the first step towards a future-proof career in IT support.

Partnership Education is a trusted name in delivering innovative IT solutions to schools and educational institutions. As an apprentice, youll work alongside a skilled and supportive team thats passionate about empowering educators and students through reliable, future-ready technology.

• Respond to remote helpdesk requests with timely and effective technical support
• Log, track, and resolve support calls efficiently
• Carry out hardware and software repairs in a fully-equipped workshop
• Install and configure hardware and software across client sites
• Maintain detailed network documentation and reports
• Support project needs by sourcing IT equipment
• Attend on-site visits to assist schools directly

Youll receive full training and mentorship from both your workplace and the expert team at Baltic.

• £14,772 annual salary
• 37.5 hours per week , Monday to Friday, 9am5pm
• 23 days holiday
• Private healthcare
• pension contributions
• employee assistance programme
• life assurance
• Mileage allowance
• 45p per mile for travel outside your regular commute
• structured training and progression plan within the company
• Potential of an annual bonus!

• A keen interest in IT and problem-solving
• Experience building a PC
• Full UK Drivers Licence and access to own car
• Experience in hardware repair or troubleshooting is a bonus
• Confident communication skills and a team-oriented mindset
• Familiarity with Microsoft Windows and Office
• A customer-first approach with strong interpersonal skills
• Self-motivation and a proactive attitude

• AZ-900 Azure Fundamentals a foundational cloud computing certification
• Confident Communication develop self-awareness, body language, and digital presence
• Customer Service Fundamentals learn how to understand user needs, resolve conflict, and build professional relationships

Click Apply and send us your CV! Once received, youll be invited to a friendly chat with our recruitment team, followed by a formal interview with the employer if shortlisted.

You must have the right to work in the UK and hold valid residency status.