Supermarket Assistant

About the role

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner‑led service and passion for food that our competitors can't compete with. Passionate Partners serving food lovers!

Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

• Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
• Fulfilling online customer orders ready for our drivers to deliver their shopping directly to their doors.
• Reducing wastage by following product due diligence and markdowns for items reaching their sell‑by dates.
• Working with the wider shop team to support when needed, including checkout support, managing Click & Collect orders, fulfilling on‑demand customer orders and more.
• Maintain a safe and tidy working environment with general shop‑keeping tasks.

• Communication skills to enable you to work effectively as part of a team and with our customers.

• Experience of working in a customer‑facing role is welcomed.
• Up to date knowledge and strong interest in food and drink trends.
• Flexible approach to ensure the support of the whole branch.

We want all of our Partners to have a good work‑life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter‑hour contracts, where possible. Please discuss this further with the hiring manager during your interview.

It’s important to note that some of our roles are subject to pre‑employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third‑party registered body and financial probity checks may also be required for some of our roles.

We encourage reasonable adjustments due to a disability that may mean you need longer to complete your application. Please contact us as soon as possible.