T Mobile Authorized Retailer Sales Associate

Join to apply for the T-Mobile Authorized Retailer Sales Associate role at GP Mobile
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We are looking for candidates with hustle and ambition for unlimited potential. Spanish‑language bilingual candidates are encouraged to apply.

• Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Donation matching
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• Competitive base pay plus commission (starting at $15.50/hour)
• Medical, dental and vision benefits
• 401K Plan
• Generous paid time‑off programs
• Phone service discounts
• Serious growth potential for your career

Retail Sales Representatives (RSR) work as a member of a Retail Team of Experts to bring the T‑Mobile brand to life. They serve as brand ambassadors who build energy and excitement around our products and services and thrive in a fast‑paced, constantly evolving retail environment. This learning role requires completion of new employee training.

• Help customers resume their shopping journey, whether online, through Customer Care or in‑store.
• Explore individual needs and provide hands‑on demonstrations of the latest technology in‑store.
• Engage in side‑by‑side selling to find personalized solutions beyond the bare‑bones device and service plans.
• Approach service and sales needs with composure, integrity and compassion.
• Use digital tools consistently to demonstrate coverage, plans and service benefits.
• Complete training on T‑Mobile in‑store experience, new skills and processes, and knowledge of systems and reference resources.
• Seek information between customers to stay informed about new innovations.
• Collaborate with T‑Mobile employees across channels to resolve issues and create a seamless experience.
• Identify and hand off small business leads.
• Support team initiatives and foster an inclusive environment.

• Passionate customer advocate who enjoys connecting and having fun while serving.
• Competitive drive and proven ability to succeed in a fast‑paced sales environment.
• Willingness to work alongside peers and store leaders, learning and sharing ideas.
• Ability to balance customer needs with performance goals.
• At least 6 months of customer service and/or sales experience, preferably in a retail environment.
• Bilingual candidates are encouraged to apply.

• At least 18 years of age.
• Legally authorized to work in the United States.
• High School Diploma or GED.
• Bilingual candidates are encouraged to apply.

We are an equal opportunity employer and welcome everyone to our team. We encourage applicants of all backgrounds, including people of color, veterans, military spouses, individuals with disabilities, LGBTQ+ people and parents.

Isn’t it time you explored what could become the career move of a lifetime? We invite you to apply today!