Specialty Administrator Assistant - Ophthalmology

An exciting opportunity has arisen for a Specialty Administrator Assistant to join our friendly and supportive Orthoptic team within the Ophthalmology Department at Musgrove Park Hospital. You will be part of a collaborative team committed to delivering excellent patient care to our patients and supporting our clinical colleagues. This post is for 15 hours per week, ideally spread across three or four days, however we are open to considering alternative days or hours.

As an Administrator, you will play an integral role in supporting our secretarial team and ensuring the smooth running of administrative processes.

• Working with Excel spreadsheets and other hospital systems
• Communicating with patients, colleagues and external contacts
• Managing incoming and outgoing correspondence
• Providing general administrative support to the team, communicating with colleagues, internal and external contacts in a courteous, professional and timely manner at all times by various methods, i.e. telephone, written, face to face
• Providing non-clinical advice to patients, carers and relatives about appointments, clinics and wait listings where there may be barriers to understanding e.g.
• Receiving telephone calls and enquiries, taking appropriate action, or, where necessary, redirecting or accepting a message on behalf of members of the specialty team
• Working within set work patterns of specialty, prioritise own work efficiently and effectively to ensure all administrative duties are met, highlighting any issues to the Administrative Team Leader

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life.

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential
• Access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.