Senior Administrative Assistant

Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of cyber threats and policy violations every day and unlocks productivity gains for modern enterprises by reducing costs and complexity.

Here,
impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate
—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession
, collaboration, ownership and accountability.

We champion an “AI Forward, People First” philosophy to help us accelerate and innovate, empowering our people to embrace their potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler to help shape the future of cybersecurity.

We are looking for a Senior Administrative Assistant to join our EMEA Field Sales team. This is a hybrid role requiring an office presence 2-3 days per week, reporting to our Senior Administration Business Partner. This role will support a number of senior executives based across EMEA, and will act as the "connective tissue" between the Executive Briefing Centre and the rest of the business.

By thinking three steps ahead, you will ensure that the first time a VIP client walks through your doors, the experience is so frictionless it feels like magic.

• Managing all relevant communications for the Executives, including email communications with customers, prospects, and wider teams
• Serving as a key liaison in coordinating and supporting the Executive Briefing Centre, ensuring seamless collaboration with customers, prospects, and cross-functional teams to deliver impactful and high-level engagements
• Processing confidential and critical information on a routine basis
• Calendar and travel management, including coordinating cross-functional and global meetings and domestic/international travel arrangements
• Representing the Executives, dealing with high-level customers, clients, and other Zscaler Executives

You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.

You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real‑world problems. You champion their needs from start to finish, knowing their success is our success.

You are a positive force. You approach hard problems with constructive energy and a 'can-do' spirit that is contagious, inspiring your team to stay focused on the solution.

You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

Administrative support experience, specifically with Executive Management support at C‑Suite or Senior Leadership level

Ability to complete complex tasks in creative and effective ways

Project management skills, including tracking and reporting skills

Outstanding English verbal and written communication skills

Experience in managing high-profile corporate events or an Executive Briefing Centre, with a proven ability to provide a 'white-glove' experience for…