Practice Assistant

Owen Reed is looking for a Practice Assistant for a top law firm in London.

Working Arrangement: Full-time, office-based (or hybrid depending on team requirements).

An excellent opportunity has arisen for a Practice Assistant to join a highly respected law firm in London. This Practice Assistant role sits within a busy legal practice area and provides essential organisational, administrative and client support to Fee Earners.

The Practice Assistant will play a key role in ensuring the smooth running of day-to-day operations, supporting lawyers with diary management, document production, client communication and file management. This Practice Assistant position is ideal for a proactive and detail‑focused individual with prior law firm experience, particularly within Commercial Real Estate.

• Provide proactive and effective diary management for Fee Earners as a Practice Assistant.
• Plan ahead based on workload awareness and priorities.
• Complete applications, forms and searches with minimal supervision.
• Maintain strong knowledge of departmental systems and processes.

• Act as a first point of contact for Fee Earners as a Practice Assistant.
• Deliver high-quality service to internal and external clients.
• Support marketing and business development activities.
• Record client meetings and business development activity in the CRM system.
• Maintain strict client confidentiality at all times.

• Produce high-quality documents in line with house style as a Practice Assistant.
• Format, amend and proofread legal documents with accuracy.
• Create documents using firm templates and CRM data where appropriate.
• Ensure spelling, grammar and presentation meet high standards.
• Use the Document Management System effectively.

• Maintain strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Use internal systems confidently to support daily work.
• Adapt quickly to new tools and technology.

• Support proactive file management and ensure files are kept up to date.
• Close and archive files in line with firm procedures.
• Maintain accurate records for off‑site storage and retrieval.
• Support Fee Earners with organised matter lifecycle management.

• Prepare client bills as required by Fee Earners.
• Assist with AML documentation and client due diligence.
• Carry out conflict checks accurately and efficiently.
• Ensure compliance processes are followed correctly.

The successful Practice Assistant will have:

• Previous secretarial or legal support experience within a law firm (essential).
• Experience in Commercial Real Estate (essential).
• Exposure to Rural Property (desirable).
• Strong organisational and time management skills.
• Excellent attention to detail and accuracy.
• Strong communication and interpersonal skills.
• Confidence managing multiple priorities in a fast‑paced environment.
• High level of professionalism and discretion.
• Strong Microsoft Office and document management system skills.

We are looking for a Practice Assistant who:

• Aligns with firm values and demonstrates a professional approach.
• Has excellent timekeeping and strong prioritisation skills.
• Communicates clearly, positively and constructively.
• Works effectively as part of a team and supports colleagues when needed.
• Demonstrates flexibility, reliability and a proactive attitude.
• Shows commitment to learning and continuous development.
• Respects confidentiality at all times.
• Maintains a positive, friendly and client‑focused approach.