Assistant Patient Administrator - Inpatient Wards

Detailed job description and main responsibilities

• Provide administrative support to the clinical team in the assigned team and cover across the Trust's administrative resource.
• File all paperwork appropriately.
• Provide cover across the POD as and when required.
• Ensure all procedures are followed for data capture for service-specific outcomes.
• Provide an excellent standard of service to patients at all times.
• Adhere to trust-wide standard operating procedures and policies developed for clinical administrative processes and participate in their development.
• Photocopying and filling.
• Answering phones.
• Greeting relatives as they enter the ward.
• Booking follow-up appointments.
• Booking transport.

• GCSE English and Maths or equivalent.

• Previous administrative experience.
• Experience of working within a customer-driven service.
• Experience of Patient Administration System.

• Ability to work with a diverse group of people.
• PC skills.
• Ability to work under supervision as part of a team.
• Good organisational skills to plan and prioritise workload.
• Willing to learn new systems.