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Facilities Helpdesk Coordinator

Job in City of Westminster, Central London, Greater London, England, UK
Listing for: Catch22
Full Time position
Listed on 2026-06-21
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Admin Assistant, Clerical
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Customer Service Rep, Admin Assistant, Clerical
Salary/Wage Range or Industry Benchmark: 40000 GBP Yearly GBP 40000.00 YEAR
Job Description & How to Apply Below
Location: City of Westminster

Responsibilities

  • Manage helpdesk inbox and calls, logging requests accurately on CAFM.
  • Schedule engineers, contractors, and service teams.
  • Track job progress, update records, and produce reports.
  • Raise purchase orders, manage invoices, and support quotations.
  • Support compliance reporting (PPMs) and contractor administration.
Qualifications
  • Previous experience in a helpdesk or FM coordination role.
  • Strong organisational and communication skills.
  • Confident IT user (CAFM systems, MS Office).
  • Proactive, reliable, and customer-focused.
Benefits
  • 33 days holiday, EAP, and reward schemes.
  • Training and development opportunities.
  • Subsidised gym membership and additional benefits.
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