Specialty Administrator Urology

About the role

We are seeking to recruit a secretary with a passion for high‑quality customer care to work within the Urology Department. This is a full‑time role.

Communicate with patients, colleagues, and internal and external stakeholders. Deal with day‑to‑day correspondence, receive telephone calls, accept messages on behalf of members of the specialty team and take appropriate action. Prioritise your own work efficiently and effectively, highlighting any issues to the Band
4. Type all forms of clinical correspondence as dictated by medical staff, using audio or copy typing.

• Communicate with patients, colleagues, and internal and external stakeholders
• Deal with day‑to‑day correspondence
• Receive telephone calls, accept messages on behalf of members of the specialty team
• Take appropriate action where necessary and prioritise own work efficiently and effectively, highlighting any issues to the Band 4
• Type all forms of clinical correspondence as dictated by medical staff, using audio or copy typing

Provide comprehensive secretarial support to the current admin team, consultants, associate specialists, and other allied health professionals. Must use your own initiative, work well with others, be able to work independently and approach others for support. Excellent IT and typing skills are required.

• Flexible working options to help you balance work and life
• NHS pension scheme for long‑term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential
• Access to the Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS‑specific perks to support you both inside and outside of work